Frequently Asked Questions

Is there really "NO CASH COST" for these magazines?

Why would I redeem my miles for magazines?

Why do I need my frequent flyer account number?

Can I gift my subscriptions and send them to a different address?

How long will it take for my miles to be deducted from my account?

Now that I've placed my order, when will my magazines be delivered?

I ordered a few magazines, but haven't received them yet. Is there something wrong with my order?

I recently received a postcard in the mail stating that you "couldn't fulfill the magazine order". What does this mean?

I currently don't see the magazine that I want - do you offer any others?

Can I also earn miles with my magazine subscriptions?

Can I renew my magazine using my miles?

If I order the same publication twice, will I receive both subscriptions at the same time or will I receive the second subscription at the conclusion of the first?

Choose your frequent flyer program